One morning during breakfast, Cole's son noticed that a fax had come in and brought it to his father. Cole departed shortly thereafter to huntDean Winchester.
As Cole prepares to torture Sam Winchester, he gets a call from his wife. Shortly into the call, Cole's wife puts his son on the phone and they talk briefly.
During Cole's confrontation with the Winchesters, Sam reveals that he overheard Cole's phone call with his family and tells Cole that he thinks Cole's wife and son need him back whole. Having gotten answers in his father's death, Cole gives up on his revenge and returns to his wife and son.