User blog comment:CROWMETA13/Can Lucifer beat darkness?/@comment-27737882-20160416181628/@comment-34326521-20160416185251

Jensen said they wanted to leave that part ambiguous. She's everything God is not, but what does that mean? God is manipulative, uncaring, and uninterested in the universe he created. Amara has told the truth (even refusing to give out more details about her plan, but confirming they existed, rather than just implying her plan was "create a blissful universe"), has shown concern for Dean (and the other sentient beings of the universe, as she absorbs them rather than simply wiping them out), and deeply interested in the universe her brother created (she learned as much as she could about it and even went on her own to know more about humans).

Yes, Sam and Dean are reacting as if she's evil, and I explained why: she wants to destroy the universe. Destruction is always seen as evil. However, as she put it, what we call "destruction", she calls "renovation". Even she doesn't have the power to undo everything that's happened, so she's going to take in every life form and do it again, only better (from her point of view, anyway). The show is responding to her as if she's evil

The problem is the viewers refuse to look past what they've been indoctrinated with since birth: God=good, Darkness=evil. They're projecting their personal beliefs onto these eponymous fictional characters. That's something the producers didn't take into account when they decided to go along with season 12.